Terms & Conditions

Welcome to the Nature Works Brands terms and conditions of service for use of this website. By accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

We reserve the right to modify or withdraw either temporarily or permanently, this website or any part of it, with or without notice to you and confirm that we shall not be liable to you or any third party for any modification or withdrawal of the website.

These terms may be revised at any time and we reserve the right to do so. You are therefore advised to keep up to date with the contents of these terms. Nothing in these terms and conditions will affect your statutory rights.

CREDIT CARD SECURITY

All of your data is encrypted prior to being sent over the Internet to our system. We use secure firewalls which are systems designed to keep information inaccessible and safe from other Internet users.

DELIVERY CHARGES

Delivery will be free to the UK mainland only. For other areas the postage charge will be shown during the order to checkout process. If you require further assistant please contact info@fromnatureworks.com

RETURNS/CANCELLATION PROCEDURE

We hope you are pleased with your purchase of  Nature Works products. If you are not satisfied with the goods supplied and wish to return any items bought from us then we will be happy to make a refund. Our policy lasts 30 days. If 30 days have gone since your purchase, unfortunately we can’t offer you a refund or exchange.

If you wish to change or cancel your order then you should notify us by calling 01249 650 080 or by emailing info@fromnatureworks.com To complete your return, we require a receipt or proof of purchase.

Where goods have already been delivered and you wish to change or cancel your order then any goods supplied should be returned to us at your own expense in their original condition within 28 days of giving us your notice to change or cancel. The delivery address for returning goods is Nature Works Brands Limited, Ground Floor, Unit 2, Greenways Business Park, Chippenham SN15 1BN, UK.

Following receipt of the goods by us we will be happy to accommodate changes where possible or you will receive a full refund within 28 days of the return of the goods.

ORDERS AND DELIVERY

We endeavour to process all orders on receipt, however some products are particularly popular and this is not always possible. If we are unable to fulfil your order upon receipt we will notify you and let you know when the order is due to be processed.

DESCRIPTION OF PRODUCTS

Each product purchased is sold subject to its product description and we take all reasonable care to ensure that all details, descriptions and prices appearing on the Website are up to date.

PRODUCTS AND SERVICES

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

INTELLECTUAL PROPERTY AND RIGHT TO USE

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensees. You are permitted to use this material only as expressly authorised by us.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

LIMITATION OF LIABILITY

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the contents of this site and we accept no liability for damages arising out of or in connection with the use of this site.

WAIVER

A waiver of a breach of any of the terms of this agreement does not constitute a waiver of any other breach or default and shall not affect the other terms of this agreement. A waiver of any of the terms of this agreement will not prevent a party form subsequently requiring compliance with the obligation in respect of which the waiver was given.

SEVERANCE

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

ENTIRE AGREEMENT

These conditions govern our relationship with you. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Nothing in this clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

LAW

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the English courts.

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